Who: I was flying back to Hong Kong with 2 kids (3.5yo & 10 mths) plus mother in law. Recovering from an operation, I paid extra for Premium Economy on British Airways.
What: BA 27 London Heathrow, departs 10pm, arrives Hong Kong 4pm
You can’t check in online if you are travelling with an Infant. Therefore allow at least 2 hours before your flight
At T5 we were directed to the ‘Assistance’ counter as most are labelled ‘Bag Drop’. A rather surly member of check in then informed us we weren’t all sitting together. Had I been upgraded to First and my baby to Economy? No such luck but as the flight was fairly empty, the problem was soon rectified.
I took the stroller directly to the Gate and then switched the baby to an Ergo carrier. On the Hong Kong side, the stroller was returned promptly – there’s nothing worse than a long wait with a heavy, crying baby.
Whilst approaching the Gate, a member of staff spied our kids in tow and informed us we could board first.
The cabins of BA’s 777 fleet have a newer feel than the 747s. We trudged grudgingly passed a delicious looking business class and located our Premium Economy seats. I was impressed with the cabin; clean seats that were larger than Economy, foot rests and bigger TV screens. The only downside is you can’t move the armrests. If you are in the bulkhead you don’t have much space to put your belongings. However, once the bassinet table is in place you can stash things on there.
The flight was half empty and we departed on time.
As soon as the seatbelt sign was off, the staff came to set up a Britax car seat. The baby was pretty comfortable and slept a solid 6 hours. However, at 10 months I’m not sure how much longer she’s going to be able to fit.
Unlike other airlines e.g. Cathay, BA don’t provide an Infant Meal. I had also forgotten to book a Child’s meal for my 3 year old. Despite this she happily tucked into the adult meal – a rather average beef dish with pasta salad to start and lemon posset dessert. Breakfast was BA’s usual egg mush with a sausage. BA also put out crisps, raisins and biscuits in the Galley during the flight.
BA’s cabin crew are a mixed bag. You get some real gems who engage your kids and regularly offer you help. Others are downright rude.
My toddler is usually given an Activity Pack but wasn’t offered one on this flight.
The Video on Demand was excellent. There were numerous kids movies and TV shows. Her only complaint was that the headphones were too big but I didn’t ask to see if they had any kids ones.
As the flight was empty, I changed my baby on the floor of the bulkhead. On a 777, there is a long walk from Premium Econom to the toilets located at the back of the plane. The toilets had changing tables which flipped down over the toilets and the general condition of the toilet was clean.